NALS Members:

Current NALS members must enter the email address that is associated with their NALS account login. Once you enter your email, the Legal marketplace will send you a code directly to that email. Enter the code and you are in!

Non-members:

If you do not have a NALS account login, when you click login, you must enter your email address. Then, it will prompt you to enter your name and will ask you few questions for setting up your account. After you answer the questions, it will send you a login code to your email. Enter the code and you are in!

If you have worked with a company in the past, you can like a company. When you click the "like" button, it will ask if you are likely to recommend this supplier. Then it will ask if you are a customer or partner of the company. When you continue, it will ask you if you have a company contact. After that, it will ask you to leave a written rating, and there will be a box with the option of recommending the vendor. This is how you leave an official review. 

If you follow a company, you will receive notifications if they update their listing, start a promotion, or add new services.

A recommendation does not include a written review. It just allows you to give a star rating. 

If a member gives a high Net Promoter Score (i.e., the likelihood to recommend), we ask for a recommendation. Any recommendations are published on the supplier’s listing.

On the other hand, if a member gives a low Net Promoter Score, we ask for some constructive feedback that we can pass anonymously to the supplier.

The Member Experience section at the bottom of the listings are only available for NALS members who login with their NALS website information. Once you add 3 different vendors to your supplier list (by clicking add to my suppliers at the bottom of a listing and listing your relationship as a customer), you can access this tool. It will show you other NALS members who have used this supplier in the past. That way, you can reach out to them to see their experience with that supplier. This is a NALS member perk only. 

By giving vendors honest reviews, you are helping the entire legal industry improve the quality of their products and services. You are creating and holding vendors accountable for their customer service, prices, and products. We encourage you to leave honest reviews, so other legal professionals can hear of your experiences. 

Our Rating's Promise:
We won't publish ratings or share any individual ratings with any supplier. We will only share aggregated data (averages etc) with suppliers to help them improve their service.

What do we do with the rating information?
We do NOT publish any rating information. We use the aggregated data to provide quantifiable data back to industry suppliers to help them improve their respective products and services.

For example, if a supplier had received 100 ratings for their support and their average rating was 4.1 out of 5, we would simply tell the supplier that their average member rating for service was 4.1 out of 5, based on approx.. 100 members.

Future Possibilities:
In the future, we may be able to provide additional data to help them improve their service. For example, we could provide them with their average score based on members who are new vs. experienced with their software, or we may provide trending data such as telling them that they have improved their service rating by 15% over the past 6 months.

The Legal marketplace is a dynamic platform is designed to connect the entire legal industry through company listings, client reviews, and resources. Our marketplace is an industry wide effort to create one cohesive legal resource where professionals can find, review, and recommend legal vendors. Whether you're a lawyer seeking to expand your network, a firm looking for specialized expertise, or a client in need of trusted legal support, the NALS Legal Marketplace will have the trusted resources you need, recommended by other legal professionals.

By giving vendors honest reviews, you are helping the entire legal industry improve the quality of their products and services. You are creating and holding vendors accountable for their customer service, prices, and products.

Once you have claimed the listing, you will see an additional option in the top right corner of the listing. Once you are viewing your listing, there will now be an added settings gear that you can click to edit. 

When you click this option, you can edit the company name, logo, cover image, description, listed contacts, products, and services. If you upgrate your subscription place, you can gain additional benefits. 

The higher the plan you choose, the more visibility, exposure, and ultimately, leads you will receive.  Depending on the plan you choose, here are some extra benefits you can gain:

1. Longer and more accurate company descriptions

2. Your company will can be found under additional categories

3. Users will see less or zero additional ads while viewing your listing

4. Full-width cover image and logo (vs. just a screen shot of your home page)

5. You can add featured content

6. Additional contact slots, product listings, and services

7. Exclusive Member Perks and referral bonuses

8. Access to better leads and prospect messages

Compare all the vendor subscription plans here!

Here are the steps to claiming your listing:

1. Search your company name in the search bar

2. Click on the company listing

3. Click the 3 dots in the top right-hand corner of the listing (It says like, follow, then ...)

4. A drop down will appear with the option to click "Claim Listing"

5. Select that option. (If you have not signed in, it will take you to a sign in screen If you have not yet created an account, it will have you answer a few quick questions and then will send you a code to your email.) 

6. It will ask your name, your email address, and it will send NALS a request to give you owner access. Note that it may take a couple days for us to confirm you are the correct contact. Once we have given you ownership of the lsiitng, you will be sent an email inviting you to edit the listing details.