Overview

Leading the Way in Efficient Legal and Insurance Record Retrieval Services

Founded in 1994, our company has established itself as a leading provider in the realm of record retrieval services tailored for the legal and insurance sectors. Specializing in efficiently obtaining records from various private and governmental entities, we pride ourselves on offering a faster turnaround time than typically expected. This speed is due to our highly trained and experienced staff, many of whom are certified paralegals with over five years of tenure. We leverage cutting-edge technology, including our internally developed software ExpressDocâ„¢, to streamline the process of record retrieval, document organization, and secure delivery to all relevant parties.

Our dedication to excellence extends beyond technology to our people. We invest hundreds of hours annually in staff training to ensure each request is managed with the utmost efficiency and in strict compliance with HIPAA guidelines. Our locally based call center boasts a high employee retention rate, fostering long-term, positive relationships with medical providers and their record custodians. Through seamless communication facilitated by ExpressDocâ„¢, our clients in the legal and insurance communities enjoy transparent, real-time access to status updates and an intuitive, comprehensive tool for all their record-related needs. These robust partnerships and consistent, exceptional service levels have been the cornerstone of our sustained success and client satisfaction.

Leading the Way in Efficient Legal and Insurance Record Retrieval Services

Founded in 1994, our company has established itself as a leading provider in the realm of record retrieval services tailored for the legal and insurance sectors. Specializing in efficiently obtaining records from various private and governmental entities, we pride ourselves on offering a faster turnaround time than typically expected. This speed is due to our highly trained and experienced staff, many of whom are certified paralegals with over five years of tenure. We leverage cutting-edge technology, including our internally developed software ExpressDocâ„¢, to streamline the process of record retrieval, document organization, and secure delivery to all relevant parties.

Our dedication to excellence extends beyond technology to our people. We invest hundreds of hours annually in staff training to ensure each request is managed with the utmost efficiency and in strict compliance with HIPAA guidelines. Our locally based call center boasts a high employee retention rate, fostering long-term, positive relationships with medical providers and their record custodians. Through seamless communication facilitated by ExpressDocâ„¢, our clients in the legal and insurance communities enjoy transparent, real-time access to status updates and an intuitive, comprehensive tool for all their record-related needs. These robust partnerships and consistent, exceptional service levels have been the cornerstone of our sustained success and client satisfaction.

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Locations (1)

Location Map

201 Haley Rd, Ashland, VA 23005